Nicky has been at Romney House for over 16 years and is vastly experienced with all that goes on day to day within the home. Nicky is extremely focused on ensuring our residents receive the very best in care and enjoy the best experience possible – she sees Romney House as a home from home and the perfect place to start a new beginning. Having worked in almost every role at Romney House working her way up through Domestic, Caring, Senior Caring and now full Registered Management, Nicky is in the perfect position to offer advice, guidance and general all round support to staff ensuring an excellent team ethic which in turn translates to exceptional care for our residents. Nicky is in day to day contact with the Directors ensuring she is in complete control at all times.
At Romney House we employ many more staff then we have residents; our staffing levels are acknowledged as being among the best in the care sector. We encourage everyone working at Romney House to see the individuality of each resident, putting those individuals at the heart of everything we do. We aim to promote their independence while offering supportive care tailored to meet their specific needs. Working together as a team, we strive to create a warm and harmonious environment where residents can feel fulfilled and content, and where families feel welcome as a continuing part of their loved ones’ lives.
Romney House employ fully NVQ qualified staff and once they have joined us they are supported by comprehensive and continuing training, supervised by dedicated training officers year round.